One other setting of interest is the (checked by default) “Participate in the Customer Experience Program.” Parallels provides no in-app information on what this program is or how it works. The Advanced settings tab in the Parallels Access Mac agent contains some options you may want to modify. This option prevents others from being able to view your screen while you’re working via your iOS device.

In particular, if your Mac is in an office or other visible location, you’ll want to check the “Lock this computer when working remotely” box (it’s not checked by default). The Advanced tab in Preferences contains a number of useful settings. In that Preferences window, you can access your Parallels account settings (though this actually opens a webpage in your default browser), and enable or disable access to the Mac. The Mac agent app displays a systemwide menu that hosts only a few menu entries: Turn Off Access, Preferences, Check for Updates, Report a Problem, About, and Quit. These subscription “features” are skewed heavily in Parallels’ favor, especially as one-year plans expire and consumers find themselves paying for a non-refundable second year they may not really have wanted. Subscriptions are also non-refundable, so once you buy, you’re in. Original version of Parallels Access was $80 per year per computer, so the price has been lowered dramatically.) The company offers a free 14-day trial, so you can see how well the package works before committing.Īnd committing you will be, as subscription plans auto-renew, with no way to opt out of the auto-renewal at signup time. It is most sincerely appreciated.With the app on your iOS device and the agent running on your Mac, you just need one more thing:Īn annual subscription, which costs $20 for one year (or $30 for two years) and allows you to access up to five computers. In any event, thanks to both of you for responding to my question. The only reason I can see for not including unistall directions is to enable them to keep reminding you of the need to pay up beyond the 14 day trial period. It appears to be a good, viable, product that would have done well on it's own merits withoug resorting to this. For me it changes my entire opinion of what I considered to be a quality software company and relegates it to the realm of greedy company who now seems more interested in joining the ranks of scam tactic salesmanship. To be so secretive about this and to provide absolutely no instruction on how to unistall it once one has found out about the cost is incontionable in my humble opinion. Clearly a marketing gimic, because it knowing the actual cost would discourage many from even downloading it as on a 14-day trial. It was advertised as a great new app, and in fact the concept is a good one, and it does seem to work remarkably well for basic programs, but it had very little documentation, and was never made clear until everything was installed, that it would have a yearly fee beyond a trail period.again not an unreasonble thing to ask, but there is virtually no warning of this until after all installation is completed. But I must admit that I find their introduction of Access to be very disappointing. I have used Parallels for years on my macbook, and find it an excellent program.

After a lot of research, however, I found that the simple solution was to open 'Activity Monitor' in the utilities folder of my laptop, find the the part of access that was still running, delete it there, then drag the program icon to trash. Jon, your suggestion is a good one and I do believe it should do the trick. The issue was that upon quitting Access on both the macbook and the ipad, some part of the program continues to run even though logged out.

Joevt, There is a log in on both the ipad and my macbook that starts Access.

Uninstall parallels access